Socially Responsible Green Web Hosting

In our examples, we use the account name of 'example@host2help.com' with the password is '1234' the domain name is www.host2help.com - this is a fake account and will not work on your system. You will need to use the e-Mail addresses and passwords you set up either in your Host2Help site admin tool or when you created your account. If you have lost your passwords, you can find out what they are through that interface. If you use another company to host your accounts, this advice may well not work.

We are also unable to help you with e-Mail accounts not used on this service - so if you connect to the Internet through AOL, or any other ISP, if you are having problems with that account, you need to contact your ISP for help.

Launch Microsoft Outlook Express. These screenshots are taken from a Windows XP Pro computer, but it will be identical in any XP or 98 operating system. Click on "Tools", then select "Account Settings"

You will see a new window open.

From here you need to click "Add…" located near the top right corner. This will open another window, called "Select Account Type".

Select "E-mail Account" and click "Next"

Whatever you enter into the display name is what people will see in their "From" field in their mail program. So you will want to include your name, and possibly your company name also. You can use any letter, in lower or upper case, and some symbols. Do not use quotation marks (single or double) as this may upset some mail programs, and may get you classed as spam. Also, do not use block caps, as this may also cause your mail to be classed as spam.

This is the address as defined when you created your account. It is not case sensitive, so you can use capital letters to make it more easy to read. Do not add or remove any charcters though.

Your incoming mail is a POP-3, and your incoming and outgoing mail servers are both mail.your-domain.com so in the case of our example, they are mail.host2help.com

Enter your E-mail username - this is the same as your e-Mail address. Enter your password if you want Windows to remember it for you, don't if you would rather type it in every time you want to check your mail., then click "Next"

Now we can click on "Finish". Close the other window, and your account is ready to be used, congratulations!